Privacy Policy

Introduction

PILLJI HEALTH TECH PRIVATE LIMITED ("we", "DawaTime", "Platform", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information, especially in the context of providing personalized healthcare and medication management services.

By accessing and using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

A. Personal Identifiable Information (PII)

• Name, address, email address, phone number
• Date of birth and gender
• Login credentials

B. Health and Medical Information (Sensitive Personal Information)

• Prescription information (including images)
• Medical history, allergies, chronic conditions
• Dosage and medication adherence data

C. Financial Information

• Payment details (processed by secure payment partners)
• Billing address and transaction history

D. Technical & Usage Data

• IP address, device type, OS, browser
• Usage patterns and app interaction data
• Location data (with consent)

E. User Content

• Customer support communications and feedback

2. How We Use Your Information

• Order processing and prescription verification
• Delivery, reminders, and notifications
• Fraud prevention and legal compliance
• Service personalization and improvement
• Marketing communications (with consent)

3. Consent and Withdrawal

You may withdraw your consent at any time. However, doing so may limit access to certain services that require medical data processing.

4. Sharing of Information

• Payment processors and logistics partners
• Licensed pharmacists and healthcare professionals
• Legal authorities when required by law
• Business transfers (merger/acquisition)

We do not sell your personal or health information.

5. Data Security

• Encrypted data storage and transmission
• Restricted internal access
• Regular security audits

6. User Rights

• Access and correction of personal data
• Account deletion (subject to legal retention)
• Withdrawal of consent

7. Cookies

Cookies and tracking technologies are used to enhance user experience. You can manage cookies via browser settings.

8. Third-Party Links

We are not responsible for privacy practices of third-party services.

9. Children’s Privacy

Our services are not intended for users under 18 years of age.

10. Policy Updates

Changes will be posted on this page. Continued usage implies acceptance.

11. Contact Information

PILLJI HEALTH TECH PRIVATE LIMITED
Email: pillji.dt@gmail.com
Phone: 8080308200